Privacy Policy for Uralgaonkar

1. Information We Collect

• Personal Information: Name, date of birth, address, mobile number, email ID, and identity/address proof when you register or place an order.
• Payment Information: Bank account details, credit/debit card information, or other payment instrument details (processed securely via trusted payment gateways).
• Transaction Data: Order history, product selections, and transaction-related information.
• Usage & Technical Data: IP address, browser type, device information, and activity on the platform for analytics and improvement.
• Cookies & Tracking: Cookies and similar technologies to enhance user experience and analyse site usage.

2. How We Use Your Information

• Processing and fulfilling orders
• Providing customer support and resolving disputes
• Sending order confirmations, shipping updates, and service notifications
• Informing you about new collections, offers, and promotions (opt-out available)
• Customising your shopping experience
• Conducting analytics, research, and surveys
• Detecting and preventing fraud or unauthorised activities
• Enforcing our terms, conditions, and legal obligations

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Affiliates & Group Entities: To provide services and products.
• Service Providers: Logistics partners, payment gateways, hosting providers, analytics and marketing platforms.
• Legal Authorities: Government or law enforcement agencies when required by law or legal process.
• Business Transfers: In case of merger, acquisition, or restructuring, with appropriate safeguards.

4. Your Rights & Choices

• Access and review your personal data
• Request correction or update of inaccurate information
• Request deletion of your data, subject to legal requirements
• Withdraw consent for data processing (non-retrospective)
• Opt-out of marketing communications at any time
• Manage cookies through your browser settings

5. Data Security

We follow reasonable security practices and procedures to protect your personal data from unauthorised access, loss, misuse, or disclosure. However, data transmission over the internet is not completely secure, and users are responsible for maintaining confidentiality of their account credentials.

6. Data Retention & Deletion

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request account deletion via your profile settings or by contacting us. Certain data may be retained for legal, fraud prevention, or research purposes in anonymised form.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.